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We are people focused, below are the words from our service users, friends and relatives… Part of why we do what we do so well.

Thank you just doesn’t earn enough to express the gratitude Bill & I have to the care home and attention you have given mum all these years without which I’m sure her health and wellbeing wouldn’t be anything as good as it is today.

God Bless you all

With love and thank you

Mr & Mrs J (Service user son and daughter-in-law)

Thank you for looking after mum so well. She seems to be settling into a routine at home with the help of carers etc. Let’s hope this continue it’s only in the short term. Your support and advice was also invaluable to me as I really did not know what to do for the best.

My very best wishes and thanks to you and your staff (including Richard, who mum believes is your son, who owns the house and land). Keep up the practice on the organ

Sylvie – Service user daughter

We just wanted to thank you so much for all your help and support during mum’s stay with you. We are so grateful for everything. Thanks for looking after me too throughout all of this. I really appreciate it. I feel it’s such a shame you didn’t know the mum I knew, such a gentle, kind lady before the stroke. I can’t think of any time she got cross or angry when me and Sally were growing up (and I’m sure we must have tested her patience)

Thank you again for everything.

You are amazing at what you do. We are so grateful to you.

With our sincere best wishes

Vicky and Sally (Service User Daughters)

Thank you for making us so very welcome to celebrate dad’s birthday with mum on Sunday 28th February. We felt you all really went the extra mile!

Best wishes

The S.Family

I really couldn’t be more grateful! Thank you

Thank you for the care and kindness shown to mum

Best wishes

Love Jen and Family (Service User daughter)

On behalf of my family can I say thank you to you and all of your staff for the care you gave to DH in the last few years. Aunty D was a very special lady and we appreciate how well she was cared for in the last few difficult years of her life. On my visits I always felt that she was comfortable and loved and left her feeling that she was in the best place. I was glad that I was able to be in Preston and sit with her in those last few days and appreciate the concern of your staff. Please thank them for all of their hard work.

Thank you again,

Best wishes

Kath B (Service user relative)

Thank you very much

To all staff we think Uncle R had a very happy life with you all. Everyone has made his last years the best he could have. Thank you

Keith & Sue H (Service User Relative)

There are no words adequate enough to thank you all for all the love and care you showered on D and for all the support you have given to me over the last 3 ½ years.

Keep up the excellent work

God Bless you all.

Joy (Service User Relative)

To all the staff at Greenways to say a big thank you for all of the care you gave to RM while he was living with you. He always sounded very happy when I used to phone him although he used to keep cutting the phone off. Very many thanks once again

Muriel & Dennis M (Service User Relative)

On behalf of JS we her family would like to thank you all for the care and dignity you have shown JS since she became a resident in 2013. Unfortunately for J her needs …… personal care have now changed and she has to move on into nursing care. Keep up the good work.

Yours faithfully

David, Tommy and Carolyn and family (Service User Relative)

Just wanted to say thank you for putting up with the swapping about with TO when things do wrong for me and my family. Thanks very much

Barbara ((Service User Partner)


Thank you to all staff for making my stay a happy one

Bertha (Service User)


Thank you for a delicious lunch so sorry I could not finish it all, but please do not throw away. If you would please reheat for later or lunch tomorrow it would be fine. Smaller portions are all I can manage at present.

Mae (Service User)

May I extend my sincere thanks and heartfelt gratitude to all of you for looking after my friend PH. There have been most difficult times I know. She enjoyed many good moments with some truly wonderful staff which made her stay that much more enjoyable. I remain her advocate wherever she goes (though not easy) and I thank you all once again for being such very special people.

Phil (Service User Partner)

Just a note to say a big thank you to the management and all staff for looking after MD. So kind to let us while we sat with Nan through her last days. We will never be able to thank everyone enough.

Angie & Rita & Family (Service User Relative)


This is just to say thank you to all of you for the care and kindness that you showed to my mum in the 20months that she spent here. Our lasting memory will always be of how happy her time was with you. Once again thank you.

Joan & David (Service User Son & Daughter-In-Law)